Privacy Policy for Camille

Last Updated: 20 May 2026

1. Introduction

This Privacy Policy sets out how Camille collects, uses, discloses, stores and protects personal data when you interact with our restaurant, website, reservation channels, events, social media platforms, promotions or team. We are committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). The PDPA sets out obligations for organisations in Singapore, including notification, consent, purpose limitation, access and correction, protection, retention, transfer limitation, accountability and data breach notification.

2. Who We Are

Camille is a dining concept located within 1-Flowerhill and is operated by 1-Harvest Pte Ltd, UEN 202117906C.

Registered Address:
6 Imbiah Rd, Singapore 099696

Venue Address:
Camille
6 Imbiah Rd, Singapore 099696

In this Privacy Policy, “Camille”, “we”, “us” or “our” refers to Camille and/or 1-Harvest Pte Ltd, as applicable.

3. Data Protection Officer

For any questions, requests or concerns relating to your personal data, please contact our Data Protection Officer:

Data Protection Officer: Immelia Izalena
Email: enquiry@1-flowerhill.sg
Contact Number: 9630 1008

4. Who This Policy Applies To

This Privacy Policy applies to individuals whose personal data may be collected by Camille, including diners, guests, reservation holders, event attendees, wedding guests, corporate clients, private dining guests, suppliers, service providers, business partners, job applicants, website visitors, social media users, individuals who participate in our promotions or campaigns, and individuals captured by CCTV, photography or videography at our venue.

5. Personal Data We Collect

The personal data we collect may vary depending on your relationship with us and how you interact with Camille. This may include the following:

5.1 Guest and Contact Information

We may collect your name, mobile number, email address, billing information, company name, designation and other contact details that you provide when making a reservation, submitting an enquiry or communicating with our team.

5.2 Reservation, Dining and Event Details

We may collect information relating to your reservation or visit, such as booking date and time, number of guests, seating preferences, dining notes, dietary requirements, allergies, special occasion details, menu preferences, private dining arrangements, event details and guest feedback.

5.3 Payment and Billing Records

We may collect transaction details, payment method, receipts, invoices, deposits, refunds, purchase history and other billing-related information. Camille does not store full payment card details unless required for lawful business, payment processing or compliance purposes.

5.4 Marketing and Preference Information

We may collect information such as marketing consent, email subscription status, event registration details, promotion participation, voucher redemption records, survey responses, guest preferences, campaign interactions and unsubscribe records.

5.5 Website and Digital Information

When you use our website or interact with our digital channels, we may collect information such as IP address, browser type, device information, pages visited, time spent on pages, referring website, campaign source, cookie data, analytics information and marketing attribution data.

5.6 CCTV and Security Footage

CCTV may capture images or video footage of individuals entering, leaving or moving within areas of the venue where cameras are installed.

5.7 Photography and Videography

Images, videos or recordings may be captured during dining experiences, private events, weddings, corporate events, media tastings, influencer visits, marketing activations or other activities held at Camille.

5.8 Recruitment Information

If you apply for a position with Camille, we may collect your resume, employment history, education background, qualifications, contact details, references, interview notes and other information provided during the recruitment process.

6. How We Collect Personal Data

We may collect personal data in several ways:

From you directly: when you make a reservation, complete a form, attend an event, dine with us, make payment, contact us, join a mailing list, take part in a promotion, submit feedback or apply for a job.

Through our systems and venue operations: including reservation records, payment platforms, website forms, cookies, analytics tools, CCTV systems and event registration channels.

From third parties: including SevenRooms, payment processors, event organisers, wedding planners, corporate clients, marketing partners, social media platforms, recruitment platforms, vendors and service providers, where permitted by law.

Where you provide personal data about another person, such as making a booking on behalf of your guests, you should ensure that you have obtained their consent or have the authority to provide that information to us.

7. How We Use Personal Data

Camille may collect, use or disclose personal data for the following purposes:

To manage dining reservations, seating arrangements, guest requests, menu planning, dietary requirements and special occasion notes.

To provide restaurant, private dining, wedding, corporate event and hospitality services.

To communicate with you about reservations, enquiries, event arrangements, payment matters, feedback, complaints or service recovery.

To process payments, deposits, refunds, invoices and transaction records.

To administer promotions, campaigns, vouchers, giveaways, surveys, invitations and guest engagement activities.

To send marketing updates where you have provided consent or where permitted by law.

To improve our dining experience, service standards, menu offerings, website performance, marketing campaigns and business operations.

To manage safety, security, CCTV monitoring, access control, incident handling and protection of our guests, employees, property and venue.

To work with suppliers, partners, vendors, event organisers and corporate clients.

To evaluate and process employment applications.

To comply with legal, regulatory, licensing, tax, audit, accounting, employment and operational obligations.

To protect Camille’s rights, interests, property and legal position.

8. Legal Grounds for Handling Personal Data

We collect, use and disclose personal data where permitted under the PDPA. This may include situations where:

You have provided consent.

Consent is deemed because you voluntarily provided personal data for a purpose that is reasonable in the circumstances, such as providing your contact number for a reservation.

The use of personal data is necessary for legitimate interests, such as safety, security, fraud prevention, dispute management, business protection or legal claims.

Personal data is used for business improvement purposes, such as improving our services, operations, guest experience or internal processes.

The collection, use or disclosure is required or authorised by law, regulation, court order or a lawful request from public authorities.

Where required, we will notify you of the purposes for collecting, using or disclosing your personal data and obtain your consent unless an exception under the PDPA applies.

9. Sharing of Personal Data

We may disclose personal data where necessary and appropriate to the following parties:

Related companies, internal support teams and affiliated venue teams.

Reservation platforms, including SevenRooms.

Payment processors, banks, billing platforms and finance service providers.

IT vendors, website vendors, cloud service providers, CRM platforms, analytics providers and digital marketing tools.

Marketing agencies, media partners, photographers, videographers, event vendors, florists, stylists, wedding planners and other event-related service providers.

Recruitment platforms, recruitment agencies and background screening providers, where relevant.

Professional advisers, insurers, auditors, regulators, law enforcement agencies, courts, public authorities or other parties where required or permitted by law.

Corporate clients, wedding clients, event organisers or authorised representatives where needed to coordinate event arrangements.

We will take reasonable steps to ensure that service providers who handle personal data on our behalf do so only for authorised purposes and with appropriate safeguards.

10. Transfers Outside Singapore

Some of the platforms, vendors, cloud systems or service providers used by Camille may store or process personal data outside Singapore.

Where personal data is transferred outside Singapore, we will take steps to ensure that the transfer complies with the PDPA and that the overseas recipient provides a standard of protection comparable to that under Singapore’s PDPA. Section 26 of the PDPA sets out Singapore’s transfer limitation requirement for personal data sent outside Singapore.

11. Retention of Personal Data

We retain personal data only for as long as it is reasonably necessary for the purpose for which it was collected, for business or legal purposes, or as required under applicable laws.

When personal data is no longer required, we will take reasonable steps to delete, anonymise, securely dispose of, or otherwise cease retaining it.

12. Protection of Personal Data

We take reasonable measures to protect personal data in our possession or under our control from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

These measures may include internal access controls, staff confidentiality obligations, system safeguards, vendor management, operational procedures and secure handling of records.

If a suspected data breach occurs, we will assess the incident and, where required under the PDPA, notify the affected individuals and/or the Personal Data Protection Commission. The PDPA includes data breach notification obligations for organisations.

13. Cookies, Analytics and Marketing Attribution

Camille’s website or digital pages may use cookies, pixels, analytics tools and similar technologies to understand how visitors use our online platforms, improve website performance, measure campaign effectiveness and support marketing attribution.

These tools may collect information such as IP address, device type, browser type, pages viewed, time spent on the website, links clicked, referral source and campaign source.

You may choose to disable or delete cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

14. Marketing Communications, DNC Registry and Spam Control Act

Where you have provided consent, or where permitted by law, Camille may send you marketing communications about dining experiences, seasonal menus, events, promotions, invitations, campaigns and venue updates.

For marketing messages sent to Singapore telephone numbers, we will comply with applicable Do Not Call Registry requirements under the PDPA, unless an exemption applies.

For commercial electronic messages, we will also comply with applicable requirements under the Spam Control Act, where relevant.

You may unsubscribe from marketing emails through the unsubscribe link provided, or contact us at enquiry@1-flowerhill.sg to withdraw your consent.

15. CCTV at Camille

CCTV is used at the venue for safety, security, incident management, access control, operational monitoring and the protection of guests, employees, property and venue facilities.

CCTV footage may be reviewed internally or disclosed to law enforcement authorities, regulators, insurers, professional advisers or other relevant parties where necessary or permitted by law.

CCTV signage will be displayed where appropriate.

16. Photography and Videography

Photography and videography may take place at Camille during regular dining sessions, weddings, private events, corporate events, media tastings, influencer visits, brand activations, public-facing events or other venue activities.

Photos and videos may be used for event documentation, publicity, marketing, social media, website content, media features, internal reporting, client purposes, event partner purposes or other related promotional uses.

Where reasonably practicable, notices may be displayed or communicated before or during photography or videography. If you do not wish to be photographed or filmed, please inform our team or the event organiser.

17. Job Applicants

If you apply for a role with Camille, we may collect, use and disclose your personal data to assess your suitability, verify information, arrange interviews, communicate with you, conduct reference checks, manage recruitment records and comply with employment-related requirements.

If your application is not successful, we may retain your personal data for a reasonable period for future opportunities, record-keeping, legal or business purposes, unless you request otherwise and we are not legally required to retain it.

18. Your Rights Under the PDPA

Subject to the PDPA and applicable exceptions, you may request to:

Access the personal data we hold about you.

Correct personal data that is inaccurate or incomplete.

Withdraw consent for the collection, use or disclosure of your personal data.

Ask about how your personal data has been used or disclosed.

Request data portability, where applicable under the PDPA.

To submit a request, please contact our Data Protection Officer at enquiry@1-flowerhill.sg. We may need to verify your identity before processing your request.

19. Withdrawal of Consent

You may withdraw your consent for Camille to collect, use or disclose your personal data by contacting our Data Protection Officer at enquiry@1-flowerhill.sg.

Please note that withdrawing consent may affect our ability to provide certain services, including managing reservations, processing payments, coordinating events, responding to enquiries, handling service recovery, assessing job applications or sending marketing updates.

20. Complaints and Privacy Feedback

If you have concerns about how Camille handles your personal data, please contact our Data Protection Officer first so that we can review and respond to your concerns.